Frequently Asked Questions
Everything you need to know about shopping with Shakespeare EU.
Where does Shakespeare EU ship and what are the costs?
We ship to all countries within the European Union. Shipping is free for orders over €100. For orders below this amount, a flat rate of €9.95 applies.
What is your return policy for fashion items?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We provide measurements in centimeters and inches, along with fit recommendations (e.g., slim fit vs. oversized) to help you choose perfectly.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for 'pay later' options in supported regions.
Are your garments ethically produced?
Quality and ethics are at our core. All Shakespeare EU collections are manufactured in certified European factories that adhere to strict fair labor practices and environmental standards.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.